Front Desk Receptionist

Job Title: Receptionist

Summary: Responsible for the professional and efficient managing of students, employees, visitors, and consumers; answer all switchboard phone calls and messages, as well as a variety of clerical duties. Incumbent must assure that the College of Health Care Professions (CHCP) philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position.

Essential Duties and Responsibilities:

• Responsible for answering incoming calls politely, routing calls promptly and accurately to the proper staff member or voicemail.
• The ability to take accurate messages when necessary.
• Greet visitors in a friendly, welcoming, and professional manner and direct them to their proper destination.
• Process and distribute lead inquires timely and accurately to Admission personnel.
• Assist as necessary with special admission events, including but not limited to open houses, orientations, high school field trips, etc.
• Assist with data entry and special projects as needed.
• Assist with the execution of direct mail and bulk mail projects.
• Facilitate and proctor the Admission assessment.
• Manage local campus purchase orders.
• Order office supplies.
• Order and maintain student scrub inventory.
• Collect vendor invoices and packing slips for transfer to corporate accounting.
• Keep copiers full of paper, staples, and toner; order replacement as needed.
• Maintain phone extension list.
• Coordinate maintenance requests with building management.
• Shipping and receiving of all packages.
• Other duties as assigned.

Job Requirements; Knowledge, Skills, Abilities, and Accountability:
1. Knowledge: a) High School Diploma or equivalent. b) Experience with a multiple line busy switchboard.

Skills:
a) Strong communication skills. b) Strong customer service and organizational skills. d) Basic computer literacy and ability to type a minimum of 30 words per minute. e) Professional telephone manner.